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release form

RELEASE FORM

AT MOVIN' & GROOMIN' WE WANT YOUR PET'S EXPERIENCE TO BE AS COMFORTABLE AS POSSIBLE. IT IS IMPORTANT TO UNDERSTAND THAT EVERY DOG RESPONDS DIFFERENTLY TO GROOMING. EVEN WITH CERTAIN SAFETY MEASURES & PRECAUTIONS PUT IN PLACE, UNFORESEEN PRE-EXISTING CONDITIONS MAY EFFECT YOUR DOG'S GROOMING EXPERIENCE.

 

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SKIN ALLERGIES, SHAMPOO ALLERGIES, MOLES, CLIPPER SENSITIVITY, MATTING, FLEAS, BEHAVIOURAL TRIGGERS, BONE & JOINT SENSITIVITY, HEART CONDITIONS, SEIZURES, ETC.

 

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IF YOUR PET BEGINS TO SHOW SIGNS OF AGGRESSION A MUZZLE WILL BE USED TO PROTECT YOUR GROOMER. IN THE EVENT THAT THE AGGRESSION ESCALATES YOUR GROOMER RESERVES THE RIGHT TO DISCONTINUE THE GROOM  & CHARGE THE FULL GROOMING PRICE. IF YOUR PET IS AGGRESSIVE & A MUZZLE IS NEEDED THE TESTY TEMPERNMENT CHARGE WILL BE REFLECTED ON YOUR INVOICE.

 

EXTREME MATTING MAY CAUSE SKIN IRRITATION, NICKS OR SMALL CUTS TO APPEAR AFTER YOUR GROOM DEPENDING ON THE SEVERITY OF EACH CASE. A MAD MATTER CHARGE MAY BE REFLECTED ON YOUR INVOICE IF EXTREME MATTING IS FOUND.

 

IF FLEAS ARE FOUND WHEN GROOMING A FLEA BATH IS PROTOCOL IN GROOMING TO KILL THE FLEAS ONSITE. THE FLEA BATH CHARGE WILL BE REFLECTED ON YOUR GROOMING INVOICE.

 

YOUR GROOMER IS NOT  RESPONSIBLE FOR ANY PRE-EXISTING MEDICAL OR EMOTIONAL CONDITIONS (COMMUNICATED OR NOT COMMUNICATED).

 

PERIODICALLY, PHOTOS ARE TAKEN WITHIN THE GROOMING VAN OF GROOMING TRANSFORMATIONS. THIS MAY RESULT IN YOUR PET'S PHOTO BEHING USED ON THE WEBSITE OR SOCIAL MEDIA PLATFORMS. YOUR NAME WILL NOT BE USED WITHOUT YOUR CONSENT.

 

 

 

48 TO 72 HOURS NOTICE IS REQUIRED FOR APPOINTMENT CANCELLATIONS. FAILURE TO DO SO MAY NECESSITATE A PARTIAL CHARGE OR PENALTY CHARGE FOR THE APPOINTMENT. THAT BEING SAID, OUR TEAM REALIZES EMERGENCIES COME UP & ARE FLEXIBLE IN CERTAIN CASES. FAILURE TO HAVE YOUR DOG PREPARED FOR THEIR GROOM OR FAILURE TO FOLLOW THE MOBILE GROOMING GUIDELINES WILL RESULT IN A PARTIAL CHARGE OR PENALTY CHARGE. 

EXAMPLES:

WHAT TO EXPECT WHEN CERTAIN SITUATIONS ARISE:

CANCELLATION & NO SHOW POLICY

A PHYSICAL COPY OF THIS FORM MUST BE SIGNED BEFORE YOUR FIRST
GROOM & GIVEN TO THE GROOMER TO KEEP ON FILE.
ALL INFORMATION GIVEN IS CONFIDENTIAL.

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